Customer Service Representative - Full Time
Code: 698735
Massillon Mancan is assisting a local print shop in their search for a Customer Service associate. Applicant(s) must be well organized, and extremely detail oriented. Experience with Microsoft Office suite is a plus.
Key Responsibilities:
• Customer Service
• Answering customer inquiries
• Record customer information within our customer service database
• Problem Solving
• Documentation Skills,
• Listening
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Phone Skills
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Resolving Conflict
• Offer support and solutions to customers in accordance with the company's customer service policies
• Analyzing Information, and
• Multi-tasking.
Requirements:
• Microsoft Office: 3 years (Required)
• Email marketing: 1 year (Preferred)
• Customer service: 5 years (Required)
Preferred Qualifications:
• Experience working in a print shop or graphic design environment.
• Familiarity with digital printing and finishing equipment.
• Knowledge of different paper types, print layouts, and binding methods.
Apply online at www.mancan.com or we have convenient hours all week long for you to come in and apply! Our standard application time are Monday through Friday from 9am to 3pm. If these hours do not work for you please contact your local office so we can accommodate a time that works best for you! IF ANYONE CAN, MANCAN! Please bring 2 forms of government ID and resume with you. Mancan Temporary Staffing Employment Agency is located at 48 1St St NE Massillon, OH 44646 . Please call us at 330-832-4595 with any questions.
massillonjobs@mancan.com
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