Customer Service Representative - Full Time
Code: 698547
Do you have basic MS Excel skills? Mancan has the job for you! A Mt. Hope Company is in search of a Customer Service Representative to join their team and provide excellent service to their valued customers. This is a full-time, temp-to-hire position! This is NOT a remote position. Work is done in-office every day.
The ideal candidate will possess great phone skills, attention to detail, and some experience working with MS Excel. As a Customer Service Representative, you will play a vital role in ensuring customer satisfaction and maintaining efficient office operations.
Job Duties:
- Utilize MS Excel to manage and organize customer-related data, orders, and other relevant information.
- Accurately enter customer data, orders, and inquiries into the company database.
- Handle incoming calls from customers, address their inquiries, and provide information about products, services, and policies.
- Deliver exceptional customer service by addressing customer concerns, resolving issues, and ensuring their needs are met promptly and professionally.
- Organize and maintain physical and digital files, ensuring easy retrieval of important documents.
- Assist with document reproduction and distribution as required.
- Be prepared to undertake additional tasks as directed to support the smooth functioning of the customer service department and overall business operations.
Qualifications:
- Some prior experience working with MS Excel is required. Knowledge of basic spreadsheet functions and data entry is essential.
- Possess excellent communication skills, with the ability to listen attentively and respond professionally to customer inquiries and concerns.
- Demonstrate strong attention to detail to ensure accurate data entry and efficient customer service.
- A positive attitude and commitment to providing exceptional customer service and support.
- Ability to multitask, prioritize tasks, and manage time effectively to meet customer needs and deadlines.
- Exhibit strong problem-solving skills to handle customer issues and provide effective solutions.
- Collaborate effectively with colleagues to achieve common goals and maintain a positive work environment.
If you enjoy working in a customer-centric environment and possess the required qualifications and skills, we invite you to apply for the position of Customer Service Representative. This is an excellent opportunity to contribute to a thriving team and make a positive impact on our customers' experiences with our company.
The hours are Monday-Friday 8a-5pm. Pay is $15-$16 per hour based on experience. Once hired permanently, pay increases to $16.50.
Candidates will need to be able to pass a background check and drug test.
Mancan offers our temporary employees full benefits such as paid vacations, holidays, 401K, as well as vision, dental, and medical. Some of the best companies in the area use Mancan Staffing including Fortune 500 companies. It’s a great opportunity for you to get your foot in the door with some of the area's top companies. Mancan is committed to diversity and equal opportunity. We welcome applications from individuals of all backgrounds.
We take applications Monday-Friday 8-3pm. Please bring 2 forms of government ID and a resume. Mancan Temporary Employment Staffing Agency is located at 34 S Clay St Ste F Millersburg, OH 44654. Using Google for jobs? Or searching Jobs Near Me? Call Mancan today 330-674-5627. See all our jobs at www.mancan.com. Send resumes to millersburg@mancan.com.
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