Service Technician
Code: 698016
Copier Field Technician is needed in the Boardman area, Responsibilities include repairing and maintaining office equipment, ensuring client satisfaction at assigned accounts, and occasionally supporting additional clients. Duties include on-site repairs at customer locations, in-house work at the home office, and customer training for network implementation. Resume required,
Essential Duties and Responsibilities:
1. Perform repairs and preventative maintenance for assigned accounts, targeting 100% client satisfaction.
2. Discuss repair needs with clients and interpret their requirements effectively.
3. Complete assigned technical training courses.
4. Meet performance appraisal standards.
5. Attend required meetings and safeguard company property.
6. Maintain a professional appearance and conduct.
7. Assist sales team as needed and maintain technical proficiency.
8. Call ahead to customers and manage car-stock inventory.
9. Submit weekly mileage sheets and maintain technical literature.
10. Perform additional tasks as assigned by management or supervisor.
Qualifications: Preferred: 1+ year of industry experience with Ricoh, Brother, or HP products in troubleshooting, repair, and maintenance of printing/copying equipment. Applicable related field experience (or military equivalent) is a plus. Strong customer service/communication skills, work ethic, and commitment to client relations. Must pass a criminal background check, have reliable transportation with the ability to drive in all weather conditions, valid insurance, and a good driving record.
Benefits Package: Starting salary: $20.00 - $24.00/hour, adjustable based on experience and certifications. Mileage reimbursement, company-provided shirts, laptop, and cell phone. Health care, 401K, holiday pay, and paid time off. No after-hours shifts or weekends.
Responsibilities: Install, troubleshoot, repair, and maintain Ricoh multi-functional digital B&W and color products on-site. Attend manufacturer and in-house training, manage territory and call procedures. Complete paperwork, mileage, and service reports promptly. Support sales team as required.
Job Type: Full-time
Pay: $20.00 - $24.00/hour
Benefits: 401(k), health insurance, paid time off
Schedule: 8am – 4:30pm, Monday to Friday (with half hour lunch break)
Experience: Copier Service: 1 year (Preferred)
Mancan Temporary Staffing Employment Agency offers our temporary employee’s full benefits such as paid vacation, holidays, 401K, as well as vision, dental, and medical. Some of the best companies in the area use Mancan including Fortune 500 companies. It is a great opportunity for you to get your foot in the door with some of the area’s top companies. If you have any questions, please do not hesitate to call us at (330-758-5627).
Apply online at www.mancan.com or stop in as we take applications Monday-Thursday from 9am-3pm. Please bring 2 forms of government ID and resume with you. Mancan temporary staffing employment agency is located at 7050 Market St Unit 103 Youngstown, OH 44512. Please call us at (330-758-5627) with any questions OR SEND RESUME TO (Boardman@mancan.com) .
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